Pleiades Explorer · ETA & Enquiries

ETA Portal

One place for supplier ETA workflows. Brand-specific ETA contacts and templates can be added here over time; GMSV / HSV and GM are live automated workflows.

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Brand map

ETA workflows by brand

FordETA workflow mapped for future brand-specific contact/template.
VolkswagenETA workflow mapped.
CupraETA workflow mapped.
SubaruETA workflow mapped.
HondaETA workflow mapped.
NissanETA workflow mapped.
KiaETA workflow mapped.
MazdaETA workflow mapped.
JaguarETA workflow mapped.
Land RoverETA workflow mapped.
BYDETA workflow mapped.
SDSLive supplier ETA email builder with selectable supplier contact. GMLive ETA email builder to GM Order Management. GMSV / HSVLive ETA email builder to Walkinshaw despatch. Rich ETA TesterExperimental Outlook .eml draft builder for rich signatures, formatting and images. Does not create or alter live ETA tickets.

Experimental · Admin only

Rich ETA Tester

Isolated test mode: this does not create a PDC ticket and does not change the live GM, GMSV/HSV or SDS workflows. It can open Outlook directly for a paste-ready rich draft, or create an Outlook-compatible .eml file for deeper testing.

Email signature

My ETA email signature

My email signature
Formatting and embedded images are saved to your Pleiades username. If an Outlook-pasted logo does not appear, use + Add image / logo to embed it.

This setting is saved against your signed-in Pleiades username, so the checkbox and signature follow your account. This saved signature is used only by the Rich ETA Tester. Live GM/GMSV/SDS workflows no longer append a Pleiades-managed signature.

Loading your saved email signature…

Rich email signature
Pasted or uploaded images stored as embedded image data are packaged into the tester draft. Remote web-hosted signature images remain remote images.
PreviewHTML email body

This is a test-only workflow. Open in Outlook copies the rich body then opens the addressed draft; paste once with Ctrl+V. The .eml option remains available for testing embedded images.

SDS · Live workflow

Build an SDS ETA request

SubjectETA request
Tocustomer-orders@egr.com.au

Greeting uses the local time on this device.

Email button does nothing? Make Outlook your default email app
  1. Open Windows Settings → Apps → Default apps.
  2. Search for MAILTO (or search for your Outlook app).
  3. Set MAILTO to Outlook, Outlook (classic), or New Outlook — whichever version you use.
  4. Leave your normal HTTP/HTTPS web links assigned to your browser.
  5. Return here and click the email button again.
Signature not appearing? Set your Outlook signature

New Outlook / Outlook on the web

  1. Open Outlook and select Settings.
  2. Go to Accounts → Signatures.
  3. Create or select your work signature.
  4. Set it as the default for New messages.
  5. Select Save, then open a new ETA email from Pleiades again.

Classic Outlook

  1. Open a New Email.
  2. Go to Message → Signature → Signatures.
  3. Create or select your work signature.
  4. Under Choose default signature, select the correct email account.
  5. Set your signature in the New messages dropdown, then select OK.

ETA emails use Outlook for signatures. Configure your normal new-message signature in Outlook if you want it added automatically.

GMSV / HSV · Live workflow

Build an ETA request

SubjectETA request
Todespatch.hsv@walkinshawgroup.com

Greeting uses the local time on this device.

Email button does nothing? Make Outlook your default email app
  1. Open Windows Settings → Apps → Default apps.
  2. Search for MAILTO (or search for your Outlook app).
  3. Set MAILTO to Outlook, Outlook (classic), or New Outlook — whichever version you use.
  4. Leave your normal HTTP/HTTPS web links assigned to your browser.
  5. Return here and click the email button again.
Signature not appearing? Set your Outlook signature

New Outlook / Outlook on the web

  1. Open Outlook and select Settings.
  2. Go to Accounts → Signatures.
  3. Create or select your work signature.
  4. Set it as the default for New messages.
  5. Select Save, then open a new ETA email from Pleiades again.

Classic Outlook

  1. Open a New Email.
  2. Go to Message → Signature → Signatures.
  3. Create or select your work signature.
  4. Under Choose default signature, select the correct email account.
  5. Set your signature in the New messages dropdown, then select OK.

ETA emails use Outlook for signatures. Configure your normal new-message signature in Outlook if you want it added automatically.

GM · Live workflow

Build a GM ETA request

SubjectETA request
Toorder.management@gm.com

Greeting uses the local time on this device.

Email button does nothing? Make Outlook your default email app
  1. Open Windows Settings → Apps → Default apps.
  2. Search for MAILTO (or search for your Outlook app).
  3. Set MAILTO to Outlook, Outlook (classic), or New Outlook — whichever version you use.
  4. Leave your normal HTTP/HTTPS web links assigned to your browser.
  5. Return here and click the email button again.
Signature not appearing? Set your Outlook signature

New Outlook / Outlook on the web

  1. Open Outlook and select Settings.
  2. Go to Accounts → Signatures.
  3. Create or select your work signature.
  4. Set it as the default for New messages.
  5. Select Save, then open a new ETA email from Pleiades again.

Classic Outlook

  1. Open a New Email.
  2. Go to Message → Signature → Signatures.
  3. Create or select your work signature.
  4. Under Choose default signature, select the correct email account.
  5. Set your signature in the New messages dropdown, then select OK.

ETA emails use Outlook for signatures. Configure your normal new-message signature in Outlook if you want it added automatically.