Pleiades Explorer · Order Management

Dealer Back Order Cancellation Portal

Build brand-specific dealer back-order cancellation requests from one place. Volkswagen / Cupra, GM and Subaru are live workflows.

← Pleiades HomeETA Portal

Brand map

Cancellation workflows by brand

FordBrand cancellation process mapped for future workflow.
NissanBrand cancellation process mapped.
GMOpen GM order cancellation email workflow.
GMSVBrand cancellation process mapped.
HondaBrand cancellation process mapped.
SubaruOpen Subaru back-order cancellation email workflow. VolkswagenOpen PAR.FM.09 cancellation workflow · Dealer code 2204. CupraOpen PAR.FM.09 cancellation workflow · Dealer code 44101.
MazdaBrand cancellation process mapped.
JaguarBrand cancellation process mapped.
Land RoverBrand cancellation process mapped.
KiaBrand cancellation process mapped.
BYDBrand cancellation process mapped.

Volkswagen / Cupra · Live workflow

Complete Dealer Backorder Cancellation Form

DocumentPAR.FM.09 Volkswagen Backorder Cancellation.docx
Dealer code2204
Part / Qty—
Picking slip—
Email toparts@vwgas.com.au

The generated document stays in your browser until downloaded.

Email button does nothing? Make Outlook your default email app
  1. Open Windows Settings → Apps → Default apps.
  2. Search for MAILTO (or search for your Outlook app).
  3. Set MAILTO to Outlook, Outlook (classic), or New Outlook — whichever version you use.
  4. Leave your normal HTTP/HTTPS web links assigned to your browser.
  5. Return here and click the email button again.
Attachment: Browser security does not allow a mailto link to silently attach a newly generated local file. “Generate DOCX & Open Email” downloads the completed Word document first, then opens the addressed email so the DOCX can be dragged straight onto it.

GM · Live workflow

Build a GM order cancellation request

SubjectOrder cancellation request
Email toorder.management@gm.com
RequestCancel order / part number(s)

Greeting uses the local time on this device.

Email button does nothing? Make Outlook your default email app
  1. Open Windows Settings → Apps → Default apps.
  2. Search for MAILTO (or search for your Outlook app).
  3. Set MAILTO to Outlook, Outlook (classic), or New Outlook — whichever version you use.
  4. Leave your normal HTTP/HTTPS web links assigned to your browser.
  5. Return here and click the email button again.

Subaru · Live workflow

Build a Subaru back-order cancellation request

Email toparts.support@inchcape.com.au
Subject

Greeting uses the local time on this device. Review the email before sending.